Emergency & Support

Our emergency and support service is the backbone of our services. We understand that IT challenges and emergencies can happen at any time of day or night, and that's why we're here for you 24/7.

Support hours

Monday to Saturday from 9 a.m. to 0 a.m.

Readiness

365 days on-call service with automatic escalation at fallback layer

24/7

Handling support requests 7 days a week and 24/7 emergency hotline
Telephone support & emergency hotline